With the purchase contract, we undertake to supply you with the goods specified in the order, and you undertake to take over these goods (either personally or from the carrier) and pay us the purchase price specified in the order. The purchase price (or just "price") includes the costs associated with the delivery of the goods and any fees related to the chosen payment method. The amount of these costs will always be communicated to you before the binding shipment of the order.

You acquire ownership of the goods by paying the full purchase price, but not before you take delivery of the goods.

A contract of sale (or just "contract") refers here to a contract whose object is the delivery of a thing and enabling the acquisition of ownership rights to this thing, and that for a fee.

A consumer contract is in case, that you are a consumer, i.e. if you are a natural person and you buy goods outside the scope of your business activity or outside the scope of the independent exercise of your profession. Otherwise, it is not a consumer contract and you are not subject to consumer protection according to legal regulations and these terms and conditions, but the General Terms and Conditions for wholesale trade apply to you. In particular, as a non-consumer, you do not have the right to withdraw from the contract without giving a reason.

Our legal relationship is governed by the following documents :

a v otázkách zde neupravených také následujícími právními předpisy:

If your place of residence or registered office is outside the Czech Republic, or if our legal relationship contains another international element, you agree with the fact that our relationship is governed by Czech law. If you are a consumer and the legal system of your country of residence provides a higher level of consumer protection than the Czech legal system, you are provided with this higher level of protection in legal relations.

By sending the order and also by confirming in the web interface, you confirm that you have read these terms and conditions and agree to them.

We can change or supplement the wording of the terms and conditions. Your rights and obligations are always governed by the wording of the terms and conditions under which they came into effect.

In the event that if any provision of these terms and conditions is invalid, ineffective or unusable (or becomes so), the provision that is closest in meaning to it will be used instead. This does not affect the validity of the other provisions.

The web interface shows a list of goods including a description of the main features of individual items. For each item, the price includes all taxes, duties and fees. The presentation of the goods is of an informative nature, and it is not our proposal to conclude a contract in the sense of § 1732 para. 2 of the Civil Code. In order to conclude a contract, it is necessary that you send an order and that this order is accepted by us.

You can always place an order via the web interface (by filling in the form), possibly also by phone, e-mail or in another way, which according to the current we allow the information provided on the web interface.

The order must contain all the information prescribed in the form, in particular the exact designation of the ordered goods (or the numerical designation of the goods), the number of pieces, the chosen method of payment and transport and Your contact details (delivery and possibly invoicing).

Before the binding dispatch of the order, you will be informed of the recapitulation of the order including the final price (depending on the chosen method of transport and payment). We recommend checking in particular the type and quantity of goods, e-mail and delivery address. As part of the recap, you have the last chance to change the entered data.

You place a binding order by pressing the "Send order" button. We consider the data provided in the binding order to be correct and complete. Please notify us of any changes by telephone or e-mail without delay.

We will inform you upon receipt of the order. Information (confirmation) about the receipt of the order is sent automatically and is not an acceptance of the order on our part, unless this is explicitly stated in the confirmation.

If we have doubts about the authenticity and seriousness of the order, we may contact you for the purpose its verification. We may refuse an unverified order. Such an order is then treated as if it had not been submitted.

The purchase contract is concluded at the moment when you delivered acceptance of the order from our side. Acceptance of the order will be sent to the e-mail address you specified in the order. Should the order not be accepted, the contract is concluded when you pay the full purchase price or take delivery of the ordered goods (whichever occurs first). Acceptance of the order (acceptance) can be part of the information about the receipt of the order according to Article 2.2 of these terms and conditions (if this is explicitly stated in the confirmation), or it can follow this confirmation separately.

Information about the individual technical steps leading to the conclusion contracts are visible from the web interface.

An order that we have so far have not been accepted (i.e. we have not sent you an order acceptance according to article 2.3 of these terms and conditions), you can cancel by phone or e-mail. All orders accepted by us are binding. Later cancellation of the order is only possible after agreement with us. If an order for goods is canceled in this way, in respect of which it is not possible to withdraw from the contract (more details in Article 5), we are entitled to reimbursement of the costs that we have already incurred in connection with the contract.

The prices of the presented goods and the prices for packaging, shipping and delivery remain valid for the time they are displayed on the web interface. Any discounts on the price of the goods cannot be combined with each other, unless something else is explicitly stated on the web interface.

In the event that there was an obvious technical error on our side when indicating the price of the goods in the web interface or during the ordering process , we are not obliged to deliver the goods to you at this clearly incorrect price, even if you have been sent an order acceptance in accordance with these terms and conditions. In such a case, we reserve the right to withdraw from the contract.

If the price indicated for the goods in the web interface or during ordering is no longer current, we will notify you of this fact immediately. If your order has not yet been accepted, we are not obliged to conclude the contract.

Orders sent are not affected by a price change that occurred between the time the order was sent and its acceptance by us in accordance with Article 2.3 of these terms and conditions.|| |721

If you are interested, you can order the assembly of the goods you ordered from us, or other services currently offered on the web interface (e.g. cooking courses). In this case, contact us by phone or e-mail with your request, if no other way of ordering services is indicated on the web interface in a specific case. The provision of our services may be subject to additional conditions, which we will inform you about.

We assemble the ordered goods only if the place of delivery and assembly of the goods is located in the place where we offer assembly of the goods, unless otherwise agreed. The price of assembly depends mainly on the type of goods ordered. We will inform you about the price of installation, or other services provided by us, including all taxes and fees, as well as payment terms, by phone, e-mail or in another suitable way.

The contract is not concluded in writing with the signatures of the contracting parties. The contract consists of these terms and conditions, your order and its acceptance by us. The entire contract will be sent to you by e-mail or, at your request, printed by post. When sending by post, we can ask you to pay the costs associated with it.

In case of a question about business conditions or you can contact us about the contract by phone or e-mail. We will be happy to provide you with all the necessary information.

We archive the contract (including these terms and conditions) in electronic form. The contract is not accessible to third parties, but we will send it to you upon request.

You can pay the purchase price mainly in the following ways:

Any other payment methods are listed at web interface.

Some payment methods (especially cash on delivery) may be subject to additional charges. These fees are listed on the web interface. The final price will always be stated in the order, which already includes fees related to the selected payment method.

In case of payment the price is payable in cash upon receipt of the goods. In the case of non-cash payment before delivery of the goods, the price is due within five days of receiving the order according to Article 2.3. In case of non-cash payment, your obligation to pay the price is fulfilled when the relevant amount is credited to our bank account.

Payment for goods is possibly in Czech crowns (CZK).

We can make a deposit on the purchase price to be requested especially for orders with a total price of over CZK 5,000.

Furthermore, we are entitled to ask you to pay the full price of the goods before they are dispatched or handed over (Section 2119, paragraph 1 of the Civil Code does not apply).

By agreeing to these terms and conditions, you give us your consent to issue a tax document document in electronic form.

The methods of delivering the goods are listed on the web interface. You can choose the specific method of delivery of the goods in the order. If you do not choose any shipping method, we can determine it.

The costs of delivering the goods always depend on the size and the nature of the goods and the price list of the selected carrier. Current costs for the delivery of goods are listed on the web interface.

The order will always include the final price, which already includes the costs of the selected transport method.

The delivery time of the goods always depends on its availability and on the chosen method of transport and payment.

We usually ship goods that are in stock within five working days of receipt orders (at sending the goods on cash on delivery or in case of personal collection), or from crediting the payment to our account (in the case of non-cash payment).

Goods that are not in stock are dispatched by the carrier as soon as possible. We will inform you about the exact date.

Delivery of goods according to these terms and conditions means the moment when the goods are delivered to you. If you refuse to accept the goods without reason, this fact is not considered a failure to fulfill the obligation to deliver the goods on our part, nor a withdrawal from the contract on your part.

When receiving the goods, check that the packaging of the goods is intact. If you discover deficiencies, inform the carrier and us immediately. If you refuse to accept a shipment with damaged packaging, it is not considered an unjustified refusal of the goods.

At the moment of acceptance of the goods (or the moment when you had the obligation to accept the goods, but did not do so in violation of the contract), you are transferred responsibility for accidental destruction, damage or loss of goods.

If, for reasons on your part, it is necessary to deliver the goods repeatedly or in a different way than agreed, you are obliged to pay the costs associated with such delivery.

In the event that you do not accept the goods without reason, we are entitled to compensation for the costs associated with the delivery of the goods and their storage, as well as other costs incurred by us due to non-acceptance of the goods.

In the case of sending the goods on cash on delivery or in case of personal delivery we also have the right to withdraw from the contract. However, if you have already paid the purchase price (in the case of payment before delivery of the goods), we also have the right to proceed with the self-help sale of the goods according to § 2126 of the Civil Code.

You can withdraw from the purchase contract within 14 days from the day of receipt of the goods; if the delivery is divided into several parts, from the date of acceptance of the last delivery. We recommend sending a notice of withdrawal from the purchase contract to our delivery address or e-mail. A sample form can be used to withdraw from the contract. We will confirm receipt of the notification to you without undue delay.

You do not need to provide any reasons for withdrawing from the contract.

Odstoupením od smlouvy se smlouva od počátku ruší a hledí se na ni, jako kdyby nebyla uzavřena.

If a gift was provided to you together with the goods with your consent, the gift will be forfeited contract by withdrawal from the contract by any of the parties. Please send the gift back to us together with the returned goods.

In accordance with § 1837 of the Civil Code, it is not possible to withdraw, among other things from a contract for the supply of goods that has been modified according to your wishes or for your person or from contracts for the provision of services, if the services were performed with your prior express consent before the expiry of the withdrawal period from of the contract, and you have been informed of this consequence.

You are obliged to return the goods to us within 14 days of withdrawing from the contract to our delivery address, to any place of business or to the address of our registered office. Do not send the goods on delivery. We are not obliged to take delivery of goods sent on cash on delivery.

We recommend attaching the following to the returned goods:

Failure to submit any of the above-mentioned documents does not prevent the positive handling of your withdrawal from the contract according to the legal conditions.

All monies received will be returned to you within 14 days of withdrawal from the contract. Please note, however, that we are not obliged to refund your money before you return the goods to us or prove that you have sent the goods to us.

In addition to the purchase price, you are also entitled to a refund of the costs of delivering the goods to you. However, if you have chosen a different method of delivery of the goods than the cheapest one we offer, we will refund the cost of the delivery of the goods in the amount corresponding to the cheapest method of delivery of the goods offered.

We will return the money to you:

In addition to the methods mentioned above, we can always return the money by sending it to the bank account you provided or the account from which the funds were transferred to pay the purchase price (if you do not provide us with one within ten days of withdrawing from the contract). By accepting these terms and conditions, you express your consent to the sending of funds according to the previous sentence on the condition that you will not incur any additional costs in this way.

You pay the costs associated with sending the returned goods to our address, even in the case , that the goods cannot be returned due to their nature by the usual postal route.

We reserve the right to withdraw from the contract in the following cases:

V případě, že nastala některá z výše uvedených skutečností, budeme Vás o našem odstoupení od smlouvy neprodleně informovat. Odstoupení je vůči Vám účinné okamžikem, kdy je Vám doručeno.

If you have already paid the purchase price in whole or in part, we will return the amount received to you in cashless form to the account that you inform us for this purpose, or from which you made the payment . We will return the money within five days of withdrawing from the purchase contract.

Your rights from defective performance are governed by the relevant generally binding legal regulations (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2158 to 2174 of the Civil Code).

Při uplatňování práv z vadného plnění budeme postupovat v souladu s naším Reklamačním řádem. Před odesláním reklamace se s Reklamačním řádem důkladně seznamte, aby mohla být reklamace vyřízena co nejrychleji a k Vaší spokojenosti.

We are authorized to sell goods on the basis of a trade license. Our activity is not subject to other authorization.

We handle any complaints via our contact email. You can also contact the relevant trade office or the Czech Trade Inspection.

If you are a consumer and If a dispute arises between us arising from the contract, which we cannot resolve directly, you have the right to contact the Czech Trade Inspectorate (address: Czech Trade Inspectorate, Central Inspectorate - ADR Department, Štěpánská 15, 120 00 Prague; web interface:www.coi.cz,www.adr.coi.cz; elektronický kontakt: adr@coi.cz; telefon: +420 296 366 360) nebo na Sdružení českých spotřebitelů, z. ú. (adresa: Tř. Karla IV. 430, 500 02 Hradec Králové, webové rozhraní: www.konzument.cz, electronic contact: konzubitel@regio.cz, telephone: + 420 495 215 266) for the purpose of out-of-court settlement of a consumer dispute. You can exercise this right no later than 1 year from the day you first exercised the right that is the subject of this consumer dispute with us.

To file a complaint regarding the goods or services you purchased from us and for to search for an alternative dispute resolution entity, you can also use the online platform set up by the European Commission at:http://ec.europa.eu/consumers/odr/.

We will inform you in accordance with Act no. 542/2020 Coll., Act on end-of-life products, as amended, inform.

The content of the website located on the web interface (texts including business conditions, photographs, images, logos, software and others) is protected by our copyright or rights other people. You may not modify, copy, reproduce, distribute or use the Content for any purpose without our consent or the consent of the copyright holder. In particular, it is prohibited to make photos and texts available on the web interface free of charge or for a fee.

Names and designations of products, goods, services, companies and companies may be registered trademarks of their respective owners.

We are not responsible for errors arising as a result of interventions by third parties in the web interface or as a result of its use contrary to its purpose. When using the web interface, you may not use procedures that could disrupt the function of the system or place an unreasonable load on the system.

If you commit any illegal or unethical behavior while using the web interface, we are entitled to limit, suspend or terminate your access to the web interface interface, without any replacement. In this case, you are also obliged to compensate us for the damage that can be proven caused by your actions in accordance with this paragraph, in full.

We warn you that clicking on some links on the web interface may lead to leaving the web interface interface and to redirect to websites of third parties.